We publish our ledger the day the auditor signs it off. This year that was the last week of August. Here is what is in it, how each number is measured, and where we missed our own targets.

3.2 GWh of renewable energy

Rooftop solar and a community wind contract powered our workshops this year, matched hour by hour rather than averaged across the year. That is up 38% on 2024, mostly thanks to the new array over the filling line.

96% of materials recovered

Of every product returned to us, 96% by weight went back into new stock. The remainder is mostly mixed-material packaging from older orders, which we are now phasing out.

Where we fell short

Freight emissions rose 6% as we opened two new markets, and our water target slipped by a quarter. Both have a plan attached in the full report, with dates. If we cannot prove a number, we do not print it, and that includes the ones that do not flatter us.